Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Alshabah.
United Arab Emirates is our country of domicile, and we stipulate that the governing law is the local law.
Customers using the website who are minors/under the age of 18 shall not register as users of the website and shall not transact on or use the website.
We accept payments online using Visa and MasterCard credit/debit cards in AED currency.
The cardholder must retain a copy of transaction records and merchant policies and rules.
The user is responsible for maintaining the confidentiality of their account.
The website policies and terms & conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay updated about changes on the website. Modifications will be effective on the day they are posted.
Customers contact information
We collect and use your email address to send promotional materials until you unsubscribe. You can unsubscribe at any time by clicking on the "Unsubscribe" link in any email you receive.
Return Policy
Return for purchased items is acceptable within 24 hours from the time of receiving the order. Return charges of AED 30 would be applied.
Refunds would be processed in 2 days as long as the item is not opened or tampered with.
Damaged items during delivery would be replaced by Alshabah.
Customer satisfaction is our first priority. Please don't hesitate to contact us at any time.